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Communities > Diagnostic & Analysis System > MaxiSys > Nissan altima hybrid 2010
Nissan altima hybrid 2010

2300 Views 9 Replies Latest reply: 2016-01-21 11:11:00


  •   Level 2   
    (30) points
    Engahmad
    2016-01-02 16:53:17
     hello all
    i just download the latest software of nissan now (4.9) 
    and now i unable to diagnostic hybrid system and power steering and ABS !! it just said unable to connect 
    i just scan the same car before 4 hr (with software 4.81 ) and all was okey 


    any idea how can i downgrade to 4.81 ? 

  •   Level 9   
    (5837) points
    Ashraf

    2016-01-03 02:49:26 (Reply to:Engahmad)

    Please click on Auto Scan while the Maxisys Table is recording the data files and send the the log files so they can check where the problem is.......

    As you are 100% sure the 4.81 Version did work on same vehicle so there must be some bug in this new software...............

  •   Level 9   
    (3413) points
    Support02

    2016-01-04 00:58:21 (Reply to:Engahmad)

    What's the vehicle model, year and VIN No.? Please let us more information about this car, and collect a datalog to report us.

  •   Level 8   
    (2559) points
    busaman

    2016-01-08 07:53:49 (Reply to:Engahmad)

     nissan does seem to be poor now i have tried a few with not much success...

  •   Level 10   
    (7578) points
    witsend

    2016-01-10 04:07:02 (Reply to:busaman)

     Sometimes you got to wonder if  Autel's strategy  is to always have at least one OE make's software to  be in the Crapper at any given time  like a Power grid having rolling Black outs for power, what ever reason whether it's is to comply to remove certain functions in contention  with OE manufacturers in  a court room before a given date and then  later , be able to call the repair patches to restore the lost functions a new update, so folk always have a reason to keep their subs current , I have no idea why , does anyone else have a better idea?

  •   Level 2   
    (30) points
    Engahmad
    2016-01-11 10:54:09
    I just send the data log 4 days ago and still waiting for reply
    My yearly subscription will expired within 2 days,should I renew if they ask me to download somefile or beta version??
    Its happend to me b4 when I was using my maxidas and got this bug in bmw just before my subscripion expire by 2 day! And just sold it as its
    Why that's always happend to me b4 my sub expire by somedays :/

  •   Level 9   
    (3413) points
    Support02

    2016-01-12 09:51:47 (Reply to:Engahmad)

    Our support will contact you about this case.

  •   Level 2   
    (30) points
    Engahmad
    2016-01-13 10:24:19
     they contact me already and sen me a beta version
    and now i can enter the HV , ABS, i read live data but i cant read dtc 
    and when i try to enter EPS its just stuck in loading screen
    anyway i just sent data log and waiting for replay 

    :D

    tell now i like customer support

  •   Level 9   
    (3413) points
    Support02

    2016-01-14 08:36:38 (Reply to:Engahmad)

    Thank you very much for your feedback. As for the new issue, our engineer is checking now. Any updated information, our support will reply you via Email. Thanks.

  •   Level 2   
    (30) points
    Engahmad
    2016-01-21 11:11:00
     so after 19 days of contact with technical service 
    the simply ask me to pay about 900$ to renew my yearly sub to download the good software 
    i just contact them at 2-1-2016 my software update expired on 13-1-2016 is this my fault to pay 900$ cuz of there untested update ! or there delay to solve my issue !
    its happen to me 2 time  ,, but now ill let my lawyer to contact there dealer here ,, its unbelievable ! there fault and we pay ! 
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